GENERAL TERMS AND CONDITIONS

Welcome to our unique platform livio.health!

Our goal is to help you, through medical information based on the latest scientific research, become an informed patient capable of engaging in meaningful discussions with your healthcare provider. Through targeted professional information, you can have a significant impact on setting your treatment and improving your health. After all, health is the most important thing.

If you sincerely care about your health, you are in the right place on our platform!

1. Introductory Provisions

The online platform livio.health (hereinafter referred to as the "Platform") is a unique online platform designed for all visitors who are actively interested in improving their health and seeking in-depth professional information about their diagnosis, treatment options, lifestyle improvement tips, recommended supplements, and the latest scientific research related to their diagnosed condition.

The purpose of providing content on the Platform is to educate visitors about health issues, enabling them to acquire additional information and, as a result, engage as informed patients and equal partners in setting or adjusting their treatment. With this knowledge, patients will be able to provide their doctors with information that they would not have otherwise provided or would have provided insufficiently.

While the content accessible to visitors is prepared by experts based on the latest scientific findings in each specific diagnosis, it is for informational purposes only. Every visitor is required to consult the acquired information with their healthcare provider and follow their instructions. The content provided on the Platform does not in any way replace a doctor's visit, establish a diagnosis or treatment, nor does it encourage self-diagnosis, treatment, or its modification.

The information provided on the Platform and/or through the newsletter is not part of any type of healthcare and is intended for consultation with a healthcare provider or other medical professional.

The current functionalities of the Platform are presented directly on the Platform. These currently include the option to fill out a short anonymous questionnaire, based on which relevant content related to the visitor's diagnosis will be displayed.

Visitors also have the option to subscribe to a newsletter, which will deliver information about the Platform's content directly to their email.

These general terms and conditions (hereinafter referred to as the "T&C") govern the mutual rights and obligations related to the use of the Platform between:

a) the Platform operator as the provider of information society services, i.e., electronic services at a distance (hereinafter referred to as the "Provider"); and

b) the Platform visitor who is interested in the content of the Platform and in using its functionalities ("Visitor").

Provider's Information:

grandaliro s.r.o.

Kvetná 1027/16, Bratislava - Ružinov 821 08, Slovakia

Company ID: 46 335 064

Registered in the Commercial Register of the District Court Bratislava III, Section: Sro, Insert no.: 145839/B

Email: info@grandaliro.com

Phone: +421 907 863 289

Before using any functionalities of the Platform, the Visitor is required to properly familiarize themselves with:

(i) these T&C,

(ii) information on personal data processing, and

(iii) information on the use of cookies, which will be displayed in the cookie banner when visiting the Platform.

The functionalities provided to Visitors on the Platform are free of charge and serve as a supplementary source for finding professional medical information for the purpose of subsequent consultation with the Visitor's healthcare provider.

The supervisory authority for consumer legal protection is the Inspectorate of the Slovak Trade Inspection for the Bratislava region, located at Bajkalská 21/A, 820 07 Bratislava, Slovakia, email: ba@soi.sk, website: https://www.soi.sk/sk/Kontakt.soi.

2. Provision of Content

The content of the Platform is intended for Visitors who:

• are at least 16 years old,

• are interested in the content provided on the Platform and subsequent consultation with their healthcare provider, and

• have access to a secure computer or mobile device with internet access.

If the Visitor is interested in receiving content related to their specific diagnosis, they have the option to fill out a brief anonymous questionnaire on the Platform. Based on this, they will have access to customized content generated using the information they provided in the questionnaire.

The customized content based on the questionnaire will be displayed to the Visitor on the Platform during subsequent visits, provided they have not deleted the stored cookies from their web browser. More information about the use of cookies can be found in the Information on Personal Data Processing.

Creating a registered account on the Platform is not necessary for using the Platform's functionalities.

The Visitor acknowledges that filling out the questionnaire is strictly anonymous, and no personal data that could lead to the identification of the Visitor, such as name, surname, or birth number, will be provided. If the Visitor accidentally provides any personal data to the Provider, they acknowledge that such data will be immediately deleted from the Platform's database.

If the Visitor deletes the stored cookies in their web browser, or if they expire, the Visitor may be asked to fill out the questionnaire again to continue receiving customized content.

The Visitor declares that the information they provide in the questionnaire for the purpose of customizing the content on the Platform is accurate and complete, and they are aware that the relevance of the content provided to them on the Platform depends on its accuracy and completeness.

The Visitor also declares that by subscribing to the newsletter, they:

• are over 16 years old,

• have provided their own email address for the email account to which they have authorized access,

• agree to receive the newsletter, and

• have familiarized themselves with the Information on Personal Data Processing.

3. Other Rights and Obligations

The Visitor is responsible for the accuracy, truthfulness, and completeness of all the data provided to the Provider.

The same moral, ethical, and legal rules apply to the use of the Platform as to any other form of using online services. Visitors are required to maintain good manners, follow ethical principles, and abide by societal rules of decency.

All functionalities on the Platform are provided as-is. Visitors do not have a legal right to use any of the Provider's free services, and the Provider bears no responsibility for their non-provision, cancellation, or restriction of their availability.

The Visitor is entitled to use the Platform's functionalities only in a correct and reasonable manner, avoiding actions that place an undue load on the Platform, particularly the use of automated systems (e.g., software robots).

The Visitor is responsible for securing the necessary technical infrastructure, including internet access, at their own cost and risk. They must also secure protection against harmful software and cyberattacks that could damage the technical infrastructure or any software used to access the Platform.

The Provider reserves the right to issue updates to the Platform, change the number and type of functionalities, or even shut down the entire Platform if it so chooses. The Visitor or any third party has no right to compensation in this regard.

The Provider may ask Visitors to provide feedback or other information about their use of the Platform, primarily through electronic communication (email). By providing feedback, the Visitor agrees that the Provider may use it anonymously to improve the Platform.

4. License and Rights Protection

The content provided to the Visitor on the Platform or through the newsletter may only be used for the Visitor's own information and subsequent consultation with their healthcare provider, with the source of this information and relevant sections of the Platform's content being provided during this consultation.

The Visitor acknowledges that the Platform, including its user interface, content, databases, source code, functions, graphical displays, texts, logos, designs, and trademarks, constitutes protected information and materials, the owner or authorized right-holder of which is the Provider.

The intangible assets listed in 4.1 are protected by applicable legal regulations, particularly those governing intellectual or industrial property rights, trade secrets, and unfair competition, as determined by these regulations.

The Visitor agrees to use the Platform and its elements (hereinafter "Protected Assets") only to the extent necessary for the proper use of the functionalities under the conditions outlined in these T&C.

The Provider grants the Visitor a non-exclusive, free license to use the Protected Assets for the purposes outlined in these T&C, particularly in 4.4, for the duration of the functionalities' usage on the Platform. Any other use is a violation of these T&C.

The Visitor agrees not to interfere with the Protected Assets in any way, such as copying, reproducing, modifying, translating, integrating with other works, or using them for private or commercial purposes unless explicitly permitted by these T&C.

Content on the Platform may only be cited in other sources with full identification of the source, i.e., the Platform's full web address, including the subpage where the content is published, and the author's name if provided on the Platform.

5. Provider’s Responsibility

While the Platform's content contains expert information on health, medicine, diagnoses, and the latest scientific knowledge, it is not binding for the Visitor or third parties and is intended for further consultation with a healthcare professional.

The Provider bears no responsibility for the content provided on the Platform or if a Visitor or any third party relies on the information provided on the Platform without consulting a healthcare professional.

The Platform is provided without warranties, including implied warranties of fitness for a particular purpose or quality of display. The Provider makes reasonable efforts to ensure the Platform's availability but bears no responsibility for technical difficulties or temporary inaccessibility due to objective reasons.