The online platform livio.health (hereinafter referred to as the “Platform”) is a unique online platform designed for all visitors who are actively interested in improving their health and seeking in-depth professional information about their diagnosis, treatment options, lifestyle improvement tips, recommended supplements, and the latest scientific research related to their diagnosed condition.

The purpose of providing content on the Platform is to educate visitors about health issues, enabling them to acquire additional information and, as a result, engage as informed patients and equal partners in setting or adjusting their treatment. With this knowledge, patients will be able to provide their doctors with information that they would not have otherwise provided or would have provided insufficiently.

While the content accessible to visitors is prepared by experts based on the latest scientific findings in each specific diagnosis, it is for informational purposes only. Every visitor is required to consult the acquired information with their healthcare provider and follow their instructions. The content provided on the Platform does not in any way replace a doctor’s visit, establish a diagnosis or treatment, nor does it encourage self-diagnosis, treatment, or its modification.

The information provided on the Platform and/or through the newsletter is not part of any type of healthcare and is intended for consultation with a healthcare provider or other medical professional.

The current functionalities of the Platform are presented directly on the Platform. These currently include the option to fill out a short anonymous questionnaire, based on which relevant content related to the visitor’s diagnosis will be displayed.

Visitors also have the option to subscribe to a newsletter, which will deliver information about the Platform’s content directly to their email.

These general terms and conditions (hereinafter referred to as the “T&C”) govern the mutual rights and obligations related to the use of the Platform between:

the Platform operator as the provider of information society services, i.e., electronic services at a distance (hereinafter referred to as the “Provider”); and
the Platform visitor who is interested in the content of the Platform and in using its functionalities (“Visitor”).

Provider’s Information:

grandaliro s.r.o.
Kvetná 1027/16, Bratislava - Rūzinov 821 08, Slovakia
Company ID: 46 335 064
Registered in the Commercial Register of the District Court Bratislava III, Section: Sro, Insert no.: 145839/B
Email: info@grandaliro.com
Phone: +421 907 863 289

Before using any functionalities of the Platform, the Visitor is required to properly familiarize themselves with:

these T&C,
information on personal data processing, and
information on the use of cookies, which will be displayed in the cookie banner when visiting the Platform.

The functionalities provided to Visitors on the Platform are free of charge and serve as a supplementary source for finding professional medical information for the purpose of subsequent consultation with the Visitor’s healthcare provider.

The supervisory authority for consumer legal protection is the Inspectorate of the Slovak Trade Inspection for the Bratislava region, located at Bajkalská 21/A, 820 07 Bratislava, Slovakia, email: ba@soi.sk, website: https://www.soi.sk/sk/Kontakt.soi.

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